Operational Manager - Hospitality & Tourism

Are you a dynamic leader with a passion for hospitality and tourism? Join our team as an Operational Manager and play a pivotal role in shaping the guest experience across Bali's most vibrant destinations. In this role, you will oversee the seamless execution of operations in our Pengiklan Anonim properties, ensuring that every guest enjoys a memorable and hassle-free stay. With locations in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, you will have the opportunity to work in some of Bali's most sought-after areas.

As an Operational Manager, you will be responsible for managing daily operations, coordinating with various departments, and ensuring that our properties meet the highest standards of quality and service. You will work closely with our team of professionals to deliver exceptional guest experiences, from check-in to check-out. With a competitive salary of IDR 15,000,000 - 22,000,000 per month, this is a fantastic opportunity to advance your career in the hospitality and tourism industry.

📋 Tanggung Jawab Pekerjaan

• Oversee the daily operations of our properties, ensuring smooth and efficient service delivery.
• Coordinate with various departments, including housekeeping, food and beverage, and front office, to ensure seamless guest experiences.
• Monitor and maintain high standards of cleanliness, safety, and security across all properties.
• Manage and train staff to ensure they deliver exceptional service to guests.
• Implement and monitor operational procedures and protocols to ensure compliance with industry standards and regulations.
• Analyze operational data to identify areas for improvement and implement corrective actions.
• Ensure that all properties are well-stocked and equipped to meet the needs of our guests.
• Work closely with the marketing and sales teams to promote our properties and attract new guests.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hospitality Management, Hotel Management, or a related field.
• Minimum of 5 years of experience in a managerial role within the hospitality and tourism industry.
• Proven track record of successfully managing operations in a multi-property environment.
• Strong leadership and communication skills, with the ability to motivate and inspire a team.
• Excellent problem-solving and decision-making skills, with the ability to work under pressure.
• Proficiency in using operational management software, such as PMS (Property Management System) and ERP systems.
• Knowledge of local regulations and industry standards, with the ability to ensure compliance.
• Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

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